Physiotherapist Knowledge of Key Performance Indicators (KPIs) in Saudi Arabian Center

Abstract

Background: Understanding Key Performance Indicators (KPIs) is important for physiotherapists since it makes   their ability to identify the impact of their treatments on patient outcomes and to understand regions that need improvement. Al. Physiotherapists generally acknowledge KPIs as useful instruments for improving patient outcomes, many practitioners do not possess the necessary knowledge and skills.  in order to successfully incorporate them into their clinical work.

The research objectives of this study are: To assess the knowledge of physiotherapists about KPIs at center in Saudi Arabia.

Research Design Cross-sectional descriptive research design was utilized to conduct this research Participants: In this study, the 580 physiotherapists who operate in Saudi Arabia's public and private facilities are the target demographic. The study included 300 physiotherapists from Saudi . Physiotherapist Knowledge of Key Performance Indicators (KPIs) in Saudi Arabian . After proper information given to the participants, written informed consent was taken. Right to withdraw from participating in the research was assured. Confidentiality of data, and the privacy, anonymity of study subjects was maintained. Data collection was conducted through distributing the questionnaire to the study subjects at the study settings. Time needed to fill the previously mentioned questionnaire was about 45 minutes.

Results : most participants agreed with the KPIs statements . This indicates that the idea of KPIs at the Centre was known to 65% of the participants. In addition, 37% of participants strongly agreed that they were aware of the KPIs, compared to 4% who disagreed and 2% who disagreed. The majority of physiotherapists are adequately aware of the Key Performance Indicators, according to the results overall.

Conclusion: The outcomes of the current work found that the majority of physiotherapists have awareness regarding the utility of the KPIs in their physiotherapist services. The findings of this research work showed that the utility of the KPIs in the physiotherapist's departments improved the quality of physiotherapists' services, enhanced patient outcomes, and increased the level of job satisfaction of the physiotherapists. Moreover, the outcomes of this research work also indicated that in Saudi Arabia, the majority of the physiotherapists employed the KPIs and effectively evaluated their performance, ultimately improving the performance of the physiotherapists.